Passengers in Almaty, Kazakhstan, faced long queues at metro entrances on the morning of Monday 9 November after fare payments stopped working, according to Kursiv.
What happened
According to Kursiv, which cited posts from residents on social media, payments on the Almaty Metro did not work through Apple Pay and ONAY. Many users received an error when trying to pay for a ride from early in the morning. Residents linked the problem to a fault in the payment system, but this is the explanation passengers gave in their posts, not a confirmed cause.
Which stations were affected
Photos and videos shared on Threads showed long lines in front of station turnstiles. Based on these publications, the largest crowds formed at the terminal stations Raiymbek Batyra and B. Momyshuly.
Official response
At the time of publication, according to Kursiv, neither the metro operator nor ONAY had issued an official comment. The outlet also wrote that, in such cases, passengers would ideally be let through the turnstiles so that they do not arrive late for work or school.
What passengers should know
The article does not say when payments were restored or whether any alternative ways to pay were offered at the stations. Passengers planning trips on the Almaty Metro may want to check for updates from the operator.